April 24, 2021

Leveraging Tiny Troubles and Miniature Field Failures for Enhanced Customer Experiences

Process and service quality deficiencies, especially those small and chronic lapses – both within and outside of organizations- contribute significantly to waste, employee stress and irritation, […]
January 16, 2021

Three Elements for Business Success

Bharat Wakhlu is Resident Director, Tata Group. In the session, he talks about how this is the perfect time to turn on the creativity engine and […]
December 21, 2020

Leadership from the perspective of service

People are driven by a desire to serve people, customers, and stakeholders. These leaders are called Servant leaders. Watch Bharat Wakhlu – Corporate Adviser, Leadership Mentor, […]
November 7, 2020

Effectively Managing Customers’ Experience

In this day and age customers no longer come to physical stores or shops to make purchases. This poses challenges to businesses that are operating in […]
August 6, 2020

Creating Life Affirming Businesses

July 9, 2020

Navigating the Maze

Many of us find ourselves stuck in life and career maze, and the shortcut route to success often leads us to a dead-end. This book works […]
July 9, 2020

Leadership Insights Discussion with Susshruth Apshankar from Yantra

Discussion between Bharat Wakhlu and Susshruth Apshankar from Yantra on Leadership Insights.
July 9, 2020

How Leaders Built Trust

The Wakhlu Advisory presents yet another Leadership and Management insight in this video clip from its President, Bharat Wakhlu.
April 3, 2020

Six Transformational and Global Trends Unleashed by the Covid19 Crisis

Six Transformational and Global Trends Unleashed by the Covid19 Crisis New Forces are changing the way we Think, Connect, Govern and Collaborate A tiny, really tiny […]