Performance Improvement

May 21, 2017
Being Decisive!

Being Decisive!

Being Decisive! Introduction (Being Decisive!) The former Prime Minister of India, Mr. Narasimha Rao, once famously said, “No decision is also a decision.” He was right. […]
May 8, 2017
Stimulating Beneficial Change - Leadership Lessons

Stimulating Beneficial Change – Leadership Lessons from Indore

Stimulating Beneficial Change – Leadership Lessons from Indore Every organization – big, small, for-profit or otherwise – created to pursue goals, which when achieved, improve the […]
April 13, 2017
The Six Imperatives of Outstanding Service Quality

The Six Imperatives of Outstanding Service Quality

For the past three decades, I’ve involved in developing organizational strategies, systems, structures, processes and methods that have helped diverse enterprises and organizations deliver high levels […]
March 6, 2017
Why Good Leaders Love Bad News

Why Good Leaders Love Bad News

Why Good Leaders Love Bad News Leaders aren’t impressed by or stuck to the status quo. In fact, their inner-engines fire only by things or conditions […]
March 6, 2017
Wisdom for a VUCA World

Wisdom for a VUCA World

Wisdom for a VUCA World Open any newspaper or news magazine – online or in print – and within minutes of reading its contents, one starts […]